Payment Policy

At Used Outboard Motors Australia, we aim to provide a secure, transparent, and convenient payment process for all our customers. This Payment Policy outlines the terms and conditions relating to payments made through our website or directly with our sales team.

By placing an order with Used Outboard Motors Australia, you agree to the terms outlined below.


Accepted Payment Methods

We accept a variety of secure payment methods, including:

  • Credit Cards (Visa, Mastercard)
  • Debit Cards
  • Bank Transfer (Electronic Funds Transfer)
  • PayPal (where available)
  • Other approved payment methods displayed during checkout

All payments must be made in Australian Dollars (AUD) unless otherwise agreed in writing.


Payment Security

Your security is important to us.

All online payments are processed through secure, encrypted payment gateways that use industry-standard security protocols to protect your personal and financial information.

Used Outboard Motors Australia does not store your complete credit card or banking details on our servers.


Full Payment Requirement

Unless otherwise agreed in writing, full payment is required before any order is prepared, shipped, or made available for collection.

Ownership of the product remains with Used Outboard Motors Australia until payment has been received in full and cleared.


Bank Transfers

If paying by bank transfer:

  • Payment instructions will be provided after your order is confirmed.
  • Orders will only be processed once cleared funds have been received.
  • Bank transfer processing times may vary depending on your financial institution.

Please include your order number or invoice number as the payment reference to avoid delays.


Deposits

For selected products or special orders, a deposit may be required to reserve an item.

Unless otherwise stated:

  • Deposits are applied toward the final purchase price.
  • Remaining balances must be paid before dispatch or collection.
  • Deposits may be non-refundable if the customer cancels the order after the item has been reserved or prepared for shipment.

Any deposit terms will be communicated at the time of purchase.


Pricing

All prices listed on our website are in Australian Dollars (AUD).

Prices are subject to change without prior notice.

Although we make every effort to ensure pricing accuracy, we reserve the right to correct any pricing errors. If an error affects your order, we will contact you before processing the payment.


Taxes

Where applicable, prices include Goods and Services Tax (GST) in accordance with Australian tax regulations unless otherwise stated.

International customers may be responsible for any import duties, customs fees, taxes, or other charges imposed by their country’s authorities.


Order Confirmation

Once payment has been successfully received, you will receive:

  • An order confirmation
  • A payment receipt or invoice
  • Shipping or collection details once your order has been processed

Please review your confirmation carefully and notify us immediately if any information is incorrect.


Payment Verification

To protect our customers and prevent fraudulent transactions, we reserve the right to:

  • Verify payment information
  • Request proof of identity
  • Delay shipment until payment verification has been completed
  • Cancel any transaction suspected of fraud or unauthorized activity

Failed or Declined Payments

If your payment is declined or unsuccessful:

  • Your order will not be processed.
  • You may attempt payment using another approved payment method.
  • We reserve the right to cancel unpaid orders after a reasonable period.

Cancellations and Refunds

Any approved refunds will be processed using the original payment method whenever possible.

Refund processing times generally range from 5 to 10 business days, depending on your financial institution and payment provider.

Please refer to our Refund and Returns Policy for complete details regarding refunds and cancellations.


Ownership of Goods

All products remain the property of Used Outboard Motors Australia until payment has been received in full and all funds have successfully cleared.


Contact Us

If you have any questions regarding this Payment Policy or require assistance with a payment, please contact our customer support team.

Used Outboard Motors Australia

Email: sales@usedoutboardmotorsaustralia.au

We appreciate your business and are committed to providing a secure, reliable, and hassle-free purchasing experience.