Shipping Policy

At Used Outboard Motors Australia, we are committed to providing safe, reliable, and efficient delivery of all outboard motors and marine equipment. We work with trusted freight and logistics partners to ensure your order arrives securely and in excellent condition.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Shipping Locations

We proudly ship throughout Australia, including:

  • New South Wales
  • Victoria
  • Queensland
  • South Australia
  • Western Australia
  • Tasmania
  • Australian Capital Territory
  • Northern Territory

We also offer international shipping to selected countries. International customers are encouraged to contact us before placing an order to confirm shipping availability and costs.

Order Processing

Orders are generally processed within 1–3 business days after full payment has been received and cleared.

Orders placed on weekends or public holidays will be processed on the next business day.

If additional time is required due to product availability or special freight arrangements, we will notify you as soon as possible.

Shipping Methods

We use reputable transport companies that specialize in handling large and heavy marine equipment.

Depending on the size and destination of your order, shipping may be arranged through:

  • Road freight
  • Courier services
  • Pallet freight
  • Regional transport providers
  • International freight carriers (where applicable)

The shipping method will be selected based on the safest and most efficient delivery option for your order.

Delivery Timeframes

Estimated delivery times within Australia are:

  • Metro Areas: 2–7 business days
  • Regional Areas: 4–10 business days
  • Remote Locations: 7–14 business days

International delivery times vary depending on the destination country, customs clearance, and freight carrier.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated based on:

  • Product size and weight
  • Delivery location
  • Freight method
  • Special handling requirements

Shipping charges will be displayed during checkout or provided in your quotation before payment.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

  • Freight carrier details
  • Tracking number (where available)
  • Estimated delivery date

You can use the tracking information to monitor the progress of your shipment.

Delivery Inspection

We recommend inspecting your order immediately upon arrival.

If you notice any:

  • Shipping damage
  • Missing items
  • Incorrect products

Please notify Used Outboard Motors Australia within 48 hours of delivery and provide clear photographs of the product and packaging.

We will work with the freight provider to resolve the issue as quickly as possible.

Risk and Ownership

Ownership of the goods transfers to the customer once full payment has been received.

The risk of loss or damage passes to the customer upon delivery to the nominated shipping address or collection point.

We recommend checking all items before signing for delivery whenever possible.

Delays

While we strive to deliver orders on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Transport disruptions
  • Public holidays
  • Customs inspections
  • Remote area deliveries
  • Freight carrier delays

We are not liable for delays caused by third-party shipping providers but will assist in tracking and resolving delivery issues whenever possible.

International Shipping

For international orders, customers are responsible for:

  • Import duties
  • Customs clearance fees
  • Local taxes
  • Quarantine or inspection charges (if applicable)

These charges are determined by the destination country and are not included in our product or shipping prices unless specifically stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of purchase.

We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete delivery addresses.

If an order is returned due to an incorrect address, additional shipping fees may apply before the order can be resent.

Order Collection

If local pickup has been arranged, customers will be notified when their order is ready for collection.

A valid photo ID and proof of purchase may be required at the time of collection.

Contact Us

If you have any questions regarding shipping, freight options, delivery times, or your order status, please contact our customer support team.

Used Outboard Motors Australia

Email: sales@usedoutboardmotorsaustralia.au

Our team is committed to ensuring your outboard motor is delivered safely, securely, and as quickly as possible. Thank you for choosing Used Outboard Motors Australia.